Frequently Asked Questions
Q. Do you have a printed catalog?
A. We have a collection of our latest full-color catalogs available for $12 (including shipping) or free with any order. Please understand that we are a very small company and catalogs cost us an enormous amount of money to print and to ship. The $12 charge just covers our costs. To order a catalog, click here. To download our catalog and supplements and a printable order form click here.
Q. How can I get a printable order form?
A. For ordering information, shipping rates, and a printable order form. Please go to our Products page.
Q. Do you have samples using your stamps online?
A. Samples are now embedded in the product listings along with the image of the stamp design. If we have samples to go with a stamp, they will show up as additional images on the product listing. We also have a blog where samples and projects are posted and there are links to our Facebook, Pinterest, Instagram, and YouTube accounts at the bottom right of this site.
Q. Do you ever have sales?
A. We are very committed to our wholesale customers and therefore we do not discount our stamps very often. Occasionally we do put overstocked or discontinued stamps on sale. There is a "Sale" category in our store where these items will be. From time to time we also offer a sale for our mailing list members. To join our mailing list click here and fill out the form at the bottom of the page.
Q. Are you an angel company?
A. We are an angel company, so you may hand-stamp items for sale. Please respect the copyrights of our artists, they work very hard to create new and exciting images. No mechanical reproduction is permitted.
Q.Do you have a retail store?
A. We do not have a "store" per se. We have a (sometimes messy) warehouse where we manufacture the stamps. If you are in town, you are welcome to stop by and see us and do some shopping! We would be happy to give you a tour of how we make the stamps if you are interested.
Q.How long does it take to receive an order?
A.We have a very small staff and primarily sell wholesale to storefronts. We do everything possible to ship within a week and will contact you if it will take longer than that. If you really need something in a hurry please do call us (toll-free 877-259-0905) and we will be happy to let you know if it is possible.
Q.Can I order wholesale online?
A.Established retailers can order online through our store. You must set up an account online and then e-mail us to have us assign wholesale pricing to your account. Please note that we sell wholesale only to people who are reselling our stamps, not cardmakers selling their creations.
Q.Do you sell unmounted?
A.We sell all of our images as both wood mounted stamps and unmounted cling stamps (these have cling cushion attached). Some of our stamps are available in plain rubber or with permanent cushion attached. We have a few artists who prohibit unmounted plain rubber so those stamps will not have that option available when you view the item in our online store. For more information about our mounting options please click here.